Refund and Other Policies

General Refund Policy

Participants may withdraw in person, by phone, or by email, up to three business days before the class begins and receive a refund or transfer to another class.  When a class is canceled by the college, registered participants are given the option to attend another section of the same class (if available) or a full refund.  All refunds are issued via check through the state treasurer's office and generally take four to eight weeks. All refunds are automatically issued to the class registrant even if the tuition was paid by another individual, employer or organization.
 

Veteran's Pro-rated Refund Policy

Veterans will be refunded in 25% increments based on hours of attendance (Refunds of up to 100%, 75%, 50% & 25%).  After 75% of course, no refund.  Full refund for Active Duty Personnel who are reassigned/deployed.
 

Privacy Policy

It is the policy of the Commonwealth of Virginia that personal information about citizens will be collected only to the extent necessary to provide the service or benefit desired; that only appropriate information will be collected; that the citizen shall understand the reason the information is collected and be able to examine their personal record which is maintained by a public body.

This website:

  1. Does require you to provide e-mail address information, if you are interested in receiving information from the college.
  2. Does not provide your information to any other organization, outside of the college, or use in any unauthorized way.
  3. Does not require you to provide personal information to download files or reports.
  4. Does place a “cookie” on your computer when utilizing the MyTNCC system. TNCC does not gather any personal information from this cookie; it is used solely by this resource for purposes of authentication.
  5. Does place a “cookie” on your computer when participating in a BlackBoard discussion or Online Course. TNCC does not gather any information from this cookie; it is used solely by the application to thread discussions and navigate the site.
  6. Does place a “cookie” on your computer to gather information on what webpages are being accessed most to help in the navigational structure of the website. Individual information will not be used or distributed.
  7. Does track activity, on a per-click basis, for all users, across all pages on this site. This information is recorded anonymously and is not distributed to any organization outside the college.